Hey! This article is about a time before June 2020 when the SOLE card was operational.
A leader in the payroll card industry, SOLE Financial was known for offering payroll cards that enable quick and affordable wage access for workers. The company was at the forefront of the paycard movement and helped employers eliminate paper paychecks with direct deposit participation.
With Visa and The Axiom Bank, SOLE Financial had made significant efforts to create a world-class paycard operation.
The SOLE Financial company was acquired by Comdata in 2019. Comdata is a payment processor and issuer of spend cards, fleet fuel cards, trucking permits, paperless payroll cards or paycards, and virtual payments.
If you have recently received your SOLE paycard, make sure you activate it at solepaycard.com/activate. Only after activating the paycard you can make the most out of it.
Note: Unfortunately, the company is no longer operational for the services.
Guide to Activate SOLE Paycard or Comdata Payroll Card
Since SOLE Financial no more exists or has been acquired by Comdata, you need to access the Comdata website to activate your newly received card.
Comdata has a cutting-edge card maintenance feature that helps you activate your Comdata card within a few minutes.
Here’s a step-by-step process to activate your SOLE Paycard or Comdata Payroll Card.
- Go to comdata.com and access the menu bar of i-Connect Data (ICD).
- Click the Manage option.
- You will now have a drop-down menu.
- From here, you will access the Card Maintenance option.
- Clicking it will take you to another page or screen.
- Here, access the Search option.
- Search for the card that you want to activate.
- Follow the on-screen prompts and click the Active option. (It should appear in the Status drop-down menu.)
- You will see a “Congratulations! Your Card Is Now Activate” message.
Now that the paycard is activated, you are ready to use it.
Activate Your Comdata Payroll MasterCard by Phone
If you can’t access the Comdata PayCard activation page for any reason, you can still activate your Comdata Payroll MasterCard by phone. All you have to do is to call the Customer Service number 1-888-265-8228 and follow the on-call prompts to connect with a real agent.
Frequently Asked Questions
You may be asked to use a PIN (or activation code) to activate your paycard if you choose the phone method. Your company usually provides the activation code.
If you don’t have your code with you, contact the company. In some cases, the activation code comprises the date of birth, employee number, phone number, etc.
As part of the Cirrus ATM network, you can use your Comdata Payroll MasterCard at one million ATM locations worldwide. While using the card to withdraw money, you must select “Withdraw from Checking.”
If your Comdata Payroll MasterCard is stolen or lost, you must report it immediately. Notify Cardholder Services and have your card blocked. You may further opt for a replacement.
We hope this information helps you activate your SOLE Paycard or Comdata Payroll Card. With your SOLE PayCard, you can instantly access your hard-earned pay. While employees find it helpful, the payroll card helps companies go paperless.