How to Activate GreatCall at greatcall.com /activate?

Last updated on October 11th, 2021

GreatCall is a popular connected health technology company that is known for offering health and safety-related products and services for older adults. This includes cellular service, mobile devices, and wearable devices. The company is known for offering its cellular service US-wide as an MVNO (Mobile Virtual Network Operator) through the Verizon Wireless network. If you are looking to use the GreateCall service or device, you will need to activate it on the greatcall.com/activate page. To know how to activate GreatCall on the greatcall.com/activate page, follow the instructions provided below.

Guide to Activate GreatCall using greatcall.com/activate

  1. To begin with, you will first need to open a web browser on your phone, tablet, or computer, and navigate to the activation page of GreatCall using the URL – greatcall.com/activate.
  2. Once you are on the GreatCall activation page, you will be prompted to choose a device that you wish to activate. For this, you will need to scroll down and select the device that you are looking to activate.
  3. As you will select one of the devices displayed on the activation page, you will be directed to the next page. Alternatively, you can press the Activate option if it is available for your device.

NOTE: If you do not find the Activate option for the selected device, you can call on the respective phone number provided underneath.

  1. Once you are on the next screen, you will be prompted to provide the ZIP code where the device will be used frequently. So, enter the ZIP code in the prompted field and press the Check Coverage Clicking or tapping on this option will help you know whether or not the GreatCall service is available for your area.
  2. After you have verified that the service is available for the ZIP code you entered, you will be provided the following two options on your screen:
    • Existing Customer
    • New Customer
  3. If you are an existing customer of GreatCall, you will need to select the Existing Customer Selecting this option is most likely to recommend you calling on the phone number 888 900 9896 if you wish to activate a device you exchanged or upgraded.
  4. On the other hand, if you are a new customer, you will be prompted to provide information such as the First name of the device holder, What is your relationship to this person, Serial number, Confirm serial number, Email Address, Choose Password, and Confirm Password.
  5. Once you are entering the required information in the relevant fields on your screen, you will need to press the Continue
  6. After that, you will simply need to follow the on-screen prompts to complete the activation process.
  7. Your GreatCall product or service will be activated after the completion of the activation process.

So, these are the steps that you will need to follow to activate the GreatCall product or service on the greatcall.com/activate page. However, if you are unable to activate your device by following the steps mentioned above, you can give GreatCall a call on the phone number – 866 482 1424. Moreover, you can consider the following information to explore other assistance options to connect with GreatCall support.

  • Open a web browser on your computer, tablet, or phone, and go to the homepage of GreatCall using the URL – https://www.lively.com/.
  • Once you are on the homepage of GreatCall, you will need to click or tap on the Support option located in the upper-right corner of the screen. You will be directed to the next screen.
  • On the next screen, you will need to scroll down and select the Contact Us option located under the Quick links and resources Doing so will take you to the next screen.
  • On the next screen, you will be prompted to provide information such as Department, First Name, Last Name, Mobile Phone, Home Phone, Email Address, Are you a Lively customer?, and Message.
  • Once you are done entering the required information in the relevant fields, you will need to press the Submit
  • After that, you will simply need to follow the on-screen prompts to submit the form.
  • When the form will get submitted, you can wait for the response from GreatCall support.

And, this is how you can contact GreatCall support for assistance regarding the problem with the activation of your device on the greatcall.com/activate page. Furthermore, you can explore other assistance options to seek assistance for your activation or other queries and concern. Simply visit the Support page of the GreatCall to know the different assistance options you can use to seek assistance.

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